TFIG Customer Survey
Where did you learn about our company?
Word of mouth
Online Search
Facebook / Twitter
Truck Paper or other publication
Other
By what form of communication do you prefer to receive updates from TFIG?
Email
Phone call
Website / Social media
Mail / Postcard
Text message
Other
Do you visit our website (
www.tfig.org
) or social media profiles such as Facebook or Twitter for news and updates?
Yes, frequently
Yes, occasionally
No
Would it help you if there was a log-in option on our website that allows you to submit requests and access documents completed by TFIG?
Extremely
Somewhat
Not at all
Would you be interested in a mobile app that allows you to submit requests to us, access documents we have completed for you, and alerts you of due dates, expirations and other news?
Extremely
Somewhat
Not at all
In addition to our monthly email newsletter, would you like to receive emails with current news for the trucking industry?
Yes
No
Not applicable
In your most recent experience with TFIG, were all your needs handled in a timely manner?
Yes
No
Do you have any comments regarding hold time, music, advertisements, etc.?
On a scale of 1-10, how would you rate your overall experience? Why?
(1 being poor and 10 being excellent)
Do you have any suggestions or comments on how we can better serve your trucking needs?