User Experience Survey for Smartwatch Apps
*
Which smartwatch App do you use currently for car/ride-sharing platforms?
DriveNow
Uber
Zipcar
Lyft
Hailo
Cycle Hire London for Santander Cycles
Liftshare
Sonstige
*
For how long have you had this smartwatch App?
less than a month
1-6 months
Ever since the App was available on smartwatch
Why do you use this App on your smartwatch?
what is your purpose?
Just trying it out as of now
To find/call a car/taxi for hire
So that I dont have to use my smartphone
*
How much do you use this App on your smartwatch?
every day
sometimes when needed
rarely
never
*
How easy is it to use the smartwatch version of this App?
very easy
not that easy
needs training before use
too complicated for use
*
Does this smartwatch App match your needs?
Yes it offers all that I need
It can be better
No its not very useful for me
What suggestions/feedback do you want share for the smartwatch App?
for e.g. what you like about the App ? (design, usefulness etc.) OR why did you stop using this App?
*
Which version of this App do you prefer?
Please give your choice based on the use of the App.
Smartphone App
Smartwatch App
Both
No preference
Will you recommend this smartwatch App to others?
Yes, definitely!
No, it is not of much help
Not sure
*
What overall rating would you give for this smartwatch App?